Creating a Test Order
We ask our merchants to avoid creating test orders on live merchant accounts. If you need to do it, please make sure you have test-mode setup within your Shopify store so we do not treat it as a...
By Joanna
updated 26 days ago
Coffee Pricing Information
The table represents the cost of our products ...
By Joanna
updated 6 days ago
Get To Know Our Coffee
Single-origins We sell coffee from different origins. Each origin has a unique flavor. Blends All of our coffee blends are medium to dark roast. Flavored All of our flavored coffees start as...
By Joanna
updated 2 months ago
Can I change the vendor name on my products from Dripshipper?
Yes, you can replace Dripshipper and indicate your business name as the vendor.
By Joanna
updated 26 days ago
Dripshipper products are showing N/A for stock.
The main reason why it shows N/A is because we do not track inventory on the free label products. Since our coffee is roasted the day it ships, and we keep plenty of coffee beans on-hand, we do not...
By Joanna
updated 26 days ago
Volume discounts
Discounted pricing begins once you have spent $1,000.00 USD with a 5% discount. Further discounted pricing when you exceed $5,000.00 USD will drop prices to a total of 8% of original cost and over...
By Joanna
updated 26 days ago
Return Policy
Returning coffee is not allowed as it is considered as a perishable item unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Express...
By Joanna
updated 26 days ago
Coffee Samples
If you are within the US Once you have installed Dripshipper, you can order samples inside the app. We have a button at the top of the screen inside the app that you can click or tap on. If you are...
By Joanna
updated 3 days ago
Privacy Policy
Dripshipper Privacy PolicyDripshipper "the App” provides dropshipping of products "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal...
By Joanna
updated 10 months ago
How does dropshipping with Dripshipper work?
How you get paid, how you pay for products, etc. Dripshipper enables entrepreneurs to offer their own brand of coffee to the worldwide market.Here is how it works:You build your packaging for the...
By Joanna
updated 10 months ago
What licenses do I need to have and what other legal requirements are there for my business?
We recommend you speak to a legal professional to determine any legal requirements you may need to have. We cannot comment or give legal advice for your business.
By Joanna
updated 26 days ago
How can I cancel an order?
You can cancel an order by contacting us. Please send an email at support@dripshipper.io or notify us through Chat that you need to cancel an order. You must cancel within 12 hours of placement of...
By Joanna
updated 10 months ago
How long does it take orders to ship?
Shipping within the US is free.Orders are sent after 3 to 5 business days and are shipped via USPS ground.International shipping rates are determined using the USPS's cheapest rate.
By Joanna
updated 10 months ago
What is the recommended logo size?
We recommend uploading an image that is 1500px by 1500px. The logo will be on a white label. The file should be JPG or PNG.
By Joanna
updated 10 months ago
How do I cancel my subscription?
The easiest way to cancel your subscription is by uninstalling the app. Once you uninstall the app, the subscription is automatically canceled.Another option is to go into the "Settings" and click...
By Joanna
updated 10 months ago
Auto Fulfillment
Please be informed that we cannot update orders that are auto-fulfilled. Because you have it set up to be auto-fulfilled when we go to update your order by marking it fulfilled and input tracking,...
By Joanna
updated 9 months ago
Adding Coffee Subscriptions to your Store
Monthly subscription products are not a default setting within Shopify. In order to offer a subscription for our coffee products, you have to add an app that enables this functionality. We would...
By Joanna
