Get To Know Our Coffee
Single-origins We sell coffee from different origins. Each origin has a unique flavor. Blends All of our coffee blends are medium to dark roast. Flavored All of our flavored coffees start as...
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updated 4 months ago
Creating a Test Order
We ask our merchants to avoid creating test orders on live merchant accounts. If you need to do it, please make sure you have a test-mode setup within your Shopify store so we do not treat it as...
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updated 4 months ago
Coffee Pricing Information
The table represents the cost of our products When shipping in the USA, shipping is free. So the prices you see below are BEFORE shipping costs for international orders. ...
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updated 4 months ago
Can I change the vendor name on my products from Dripshipper?
Yes, you can replace Dripshipper and indicate your business name as the vendor.
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updated 4 months ago
Dripshipper products are showing N/A for stock.
The main reason why it shows N/A is because we do not track inventory on the free label products. Since our coffee is roasted the day it ships, and we keep plenty of coffee beans on-hand, we do not...
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updated 4 months ago
Volume discounts
Discounted pricing once you have spent $1,000.00 USD which will drop prices 5% . Further discounted pricing when you exceed $5,000.00 USD which will drop prices 8% . and over $10,000.00 USD ...
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updated 3 months ago
Return Policy
Returning coffee is not allowed as it is considered as a perishable item unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Express...
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updated 4 months ago
Coffee Samples
If you are within the US Once you have installed Dripshipper, you can order samples inside the app. We have a button at the top of the screen inside the app that you can click or tap on. If you are...
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updated 4 months ago
Privacy Policy
Dripshipper Privacy PolicyDripshipper "the App” provides dropshipping of products "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal...
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updated 4 months ago
How does dropshipping with Dripshipper work?
How you get paid, how you pay for products, etc. Dripshipper enables entrepreneurs to offer their own brand of coffee to the worldwide market. Here is how it works: You build your packaging for...
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updated 4 months ago
What licenses do I need to have and what other legal requirements are there for my business?
We recommend you speak to a legal professional to determine any legal requirements you may need to have. We cannot comment or give legal advice for your business.
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updated 4 months ago
How can I cancel an order?
You can cancel an order by contacting us. Please send an email at support@dripshipper.io or notify us through Chat that you need to cancel an order. You must cancel within 12 hours of placement...
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updated 4 months ago
How long does it take orders to ship?
All orders are roast-to-order and hand packed. Our value comes from being able to provide the freshest coffee available on the internet. The coffee is shipped the same day it is roasted on whole...
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updated 10 days ago
What is the recommended logo size?
We recommend uploading an image that is 1500px by 1500px. The logo will be on a white label. The file should be JPG or PNG.
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updated 4 months ago
How do I cancel my subscription?
The easiest way to cancel your subscription is by uninstalling the app. Once you uninstall the app, the subscription is automatically canceled. Another option is to go into the "Settings" and click...
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updated 4 months ago
Auto Fulfillment
Please be informed that we cannot update orders that are auto-fulfilled. Because you have it set up to be auto-fulfilled when we go to update your order by marking it fulfilled and input tracking,...
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updated 4 months ago
Adding Coffee Subscriptions to your Store
Monthly subscription products are not a default setting within Shopify. In order to offer a subscription for our coffee products, you have to add an app that enables this functionality. We would...
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updated 4 months ago
Terms of Service
TERMS OF USE Last updated July 10, 2020 AGREEMENT TO TERMS These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and The...
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updated 4 months ago
Shipping Settings
From your Shopify admin, click "Settings" go to the "Locations" page. Inside this page, you will need to have your location address to the shipping origin to have the zip code 60462 . The address...
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updated 4 months ago
Refund Policy
All refund request for orders can only be approved by the following conditions: PAID ORDERS THAT WERE NOT SHIPPED Orders were placed and still not shipped after 3-5 business days (keep in mind...
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updated 3 months ago
Add a product in 1 minute
Once you have added your products and want to setup your shipping settings. You can view our video on configuring your shipping settings here .
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updated 7 days ago
Common logo/label issues
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updated 21 days ago
Tag Products, Add to Collections, & Add to Menu
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updated 20 days ago
Shipping Settings Configuration Demo
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updated 19 days ago
International Shipping Costs
International shipping rates are determined using the USPS's cheapest rate. You can go to their website and get a calculation athttps://postcalc.usps.com/ Select "Calculate the price based on Shape...
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updated 7 days ago
Entire Store Setup - From nothing to DONE in 15 minutes
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