Get To Know Our Coffee
Single-origins We sell coffee from different origins. Each origin has a unique flavor. Blends All of our coffee blends are medium to dark roast. Flavored All of our flavored coffees start as specialty grade single-origin coffee roasted in small b...
Creating a Test Order
We ask our merchants to avoid creating test orders on live merchant accounts. If you need to do it, please make sure you have a test-mode setup within your Shopify store so we do not treat it as a real order. A cancellation fee of $0.25 will b...
Coffee Pricing Information
The table represents the cost of our products When shipping in the USA, shipping is free. So the prices you see below are BEFORE shipping costs for international orders.
Return Policy
Returning coffee is not allowed as it is considered as a perishable item unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Express shipping is Next Day Air, 2nd Day Air, 3 Day Select, and ...
Coffee Samples
If you are within the US Once you have installed Dripshipper, you can order samples inside the app. We have the "Direct & Bulk Orders" tab that you can click or tap on. If you are outside the US Once you have installed Dripshipper, you can just pl...
Privacy Policy
Last Updated: November 3, 2021 Consent By using our website, you hereby consent to our Privacy Policy and agree to its terms. Dripshipper "the App” provides dropshipping of products "the Service" to merchants who use Shopify to power their stores....
How does dropshipping with Dripshipper work?
How you get paid, how you pay for products, etc. Dripshipper enables entrepreneurs to offer their own brand of coffee to the worldwide market. Here is how it works: You build your packaging for the products you wish to sell. You add those product...
What licenses do I need to have and what other legal requirements are there for my business?
We recommend you speak to a legal professional to determine any legal requirements you may need to have. We cannot comment or give legal advice for your business.
How can I cancel an order?
You can cancel an order by contacting us. Please send an email at support@dripshipper.io or notify us through Chat that you need to cancel an order. You must cancel within 12 hours of placement of the order. Please keep in mind that we are only ...
How long does it take orders to ship?
All orders are roast-to-order and hand packed. Our value comes from being able to provide the freshest coffee available on the internet. The coffee is shipped the same day it is roasted on whole bean coffee, and shipped the day after roasting on g...
What is the recommended logo size?
We recommend uploading an image that is 1500px by 1500px. The logo will be on a white label. The file should be JPG or PNG.
How do I cancel my subscription?
You will need to go into the "Settings" and click on the "Cancel Subscription" button to cancel right away. You can cancel within 14 days without ever being charged. You will get billed on your next invoice from Shopify after 14 days.
Auto Fulfillment
Please be informed that we cannot update orders that are auto-fulfilled. Because you have it set up to be auto-fulfilled when we go to update your order by marking it fulfilled and input tracking, our software gets denied because the order is alre...
Refund Policy
Refund Policy We have a really straightforward policy on refunds. 1). If you or your customer make an error, you pay for the fix. Your website description is incorrect or you have a packing slip issue. You make the call as to what to do and you pa...
Common logo/label issues
International Shipping Costs
International shipping rates are determined using the USPS's cheapest rate. You can go to their website and get a calculation athttps://postcalc.usps.com/ Select "Calculate the price based on Shape and Size" and use 2 lbs for the weight and use th...
Where to find unique order IDs for orders
Open Dripshipper, click "More" and choose "Invoices."
How do I connect Dripshipper with BigCommerce?
BigCommerce allows you to build a fully functional online store and gives you the ability to sell, ship, and manage your products all in one place. You can connect Dripshipper with BigCommerce in two ways: You can log in to your Dripshipper accoun...
